FAQs

Final numbers and meal choices

Any changes to guest numbers or meal choices must be submitted in writing at least 21 working days prior to your event. An amended and up to date quote will be issued and sent to you by email for your confirmation.

Payment and price guarantee

All quoted prices are valid for 30 days from the quotation date. To confirm your booking, we will require 25% deposit and any remaining balance must be paid in full 21 working days prior to the event. All quotations are subject to price fluctuations unless paid in full at the time of your order.
Please note, reviewed annual price might increase each year on January 1st.

Cancellation charges

Up to 21 days’ notice - 50%
Less than 21 days’ notice - 100%

Food info

Our dish descriptions do not include all of the ingredients used, therefore, if you have any food allergy please speak to a member of our Catering Management Team at the time of booking to make them aware. We will provide you with detailed allergen information upon request. Any special dietary requirements must be submitted 21 days prior to the event date.
Whilst we take every precaution to prevent cross-contamination, all our food is prepared in a kitchen where nuts, gluten and other known allergens may be present.

Access and car park

Car parking within close proximity to the venue will be required for drop off and pick up. Where suitable access at the venue is not available for use of trolley (e.g. stairs), this may incur additional charges.

Cleaning

With the exception of the service area, The Caring Kitchen is not responsible for removing any rubbish or food waste at the event

Service area

A suitable sized and clean service area with hot and cold running water must be provided as appropriate to the type of event.